I had a comfortable stay with a cozy bed and a clean bathroom that was well-stocked. The hotel had a nice outdoor swimming pool and a garden area where I could relax after a long day. The only hiccup was the breakfast café being closed a bit early, but overall, I really enjoyed my time here! 😊

The staff at Best Western Heritage Inn, Chattanooga were incredibly welcoming, and I appreciated the cleanliness of my pet-friendly room. The nearby City Cafe offered delicious meals with a generous 10% discount for hotel guests.

More accessible seating in dining areas would be nice.

Just a reliable pick for a brief hiatus in Chattanooga with outstanding value for money. The 24/7 diner on-site was busy and convenient, perfect for late-night snacks. Make sure to arrive early if parking is a concern.

Surprisingly clean and way better than when it was the Baymont! Loved the pet-friendly vibe and the staff was super kind. The restaurant served delicious food at a fraction of the Hampton's prices!

No elevator, so I had to channel my inner mountain goat. Also, parking was like a game of Tetris with cars!

Friendly staff, but room was dirty and noisy due to diner traffic.

we really enjoyed our stay at best western! the king room with a hot tub was spacious and inviting. the heated outdoor pool was well-maintained, and the city cafe nearby was a fantastic dining option. the friendly staff made us feel welcome and helped with all our needs.

strongly recommend

Amazing staff saved the night!

Had a crazy night when my son got his ring stuck! The staff was super helpful and got maintenance there in no time, saving us a trip to the ER. Plus, breakfast was delicious. Just wish the room could’ve been a bit cleaner—you could tell it needed some TLC.

would recommend for a weekend escape

Comfortable beds, great shower with adjustable pressure, and a delicious diner right on the property offering good prices make this hotel a solid choice for a short getaway. It's conveniently located near the airport.

Nothing not to love.

I had a delightful stay at this hotel. The staff were exceptionally welcoming, and the rooms were immaculate. I especially appreciated the attention to cleanliness and safety, crucial for a senior traveler like myself.

A free breakfast would enhance the experience.

Great Stay with Impressive Service!

I had a fantastic experience during my stay, highlighted by the welcoming staff and the cleanliness of my pet-friendly room. The City Cafe's varied menu and 10% guest discount made dining easy and enjoyable, and the nearby highway access was a convenient bonus. However, the lack of a complimentary breakfast was a bit disappointing.

would stay here again

The room had comfy double beds, a private bathroom, TV, and a microwave. The air conditioning and heating worked great. The outdoor swimming pool had sun loungers, perfect for relaxing. Also, the attached diner served delicious meals with a nice vibe, and using my room key got me a discount there.

amazing staff made a difference during our stay. Delicious food at the city cafe for guests!

Amazing staff, great food!

I had a pleasant stay with cute staff. The room was clean and well-kept. I enjoyed the dining experience at City Cafe with diverse choices. Great location offers easy access to major highways. It was a nice experience. 😊

Unique, colorful, colorful.

I loved the unique, colorful decor in my room that set a cheerful vibe! The City Cafe Diner on-site was a total win-24/7 delicious food and a cool 10% discount with my room key! Plus, the staff treated my furry friend like royalty

do recommend 🥰🐾